Senior Manager of Clinical Services & Operations in Atlanta, GA at HealthTrust  

Date Posted: 5/6/2018

Job Snapshot

Job Description

Entrust your Career to HealthTrust!

As HealthTrust Workforce Solutions, we focus on a healthcare facility’s most valuable resource for delivering exceptional patient experiences – its' people. We believe healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by the people for whom and by whom it is delivered.

Fantastic opportunity for a Senior Manager of Clinical Services & Operations RN at a beautiful facility located in Atlanta, GA!

Located in the heart of Atlanta, hospital is a community-based, acute care teaching facility with more than 1,000 physicians spanning 28 specialties. Since 1908, the hospital has served Atlanta residents and patients from all over the Southeast. Today, the hospital is recognized nationally for its work in cardiology and heart-related diseases, as well as reconstructive surgery, maternal and infant care, orthopedics and gastrointestinal diseases. In addition to providing leading-edge medical care, hospital is becoming a local leader in sustainability by improving the energy efficiency of its facilities.

Hospital Has 529 beds, including 86 ICU beds, a level III Neonatal Intensive Care Unit and four hyperbaric oxygen units.

Position Summary:

Responsible for managing the clinical aspects of a complex ambulatory care environment. Accountable for operational activities related to enhancing office efficiencies, patient satisfaction, and cost effective outcomes for clinical services. Supervises departmental clinical staff and other office staff, and handles human resources related issues. Establishes, administers, monitors departmental quality standards, and regulatory compliance. Facilitates communication services between external clients and hospital departments. Implements, monitors, and evaluates a standard TEC clinical support work process system that promotes collaborative clinical practice and ensures professional standards of nursing practice. All duties and patient interaction performed in accordance with Emory Healthcare patient and family centered care standards. Financial/Budgeting: Plans, administers and monitors the operations and personnel budgets; regularly reviews year to date expenditures; and implements corrective action as necessary. Collaborates with Finance to incorporate financial management responsibilities into the roles of the clinic operations staff including budgeting, inventory monitoring and control, and purchasing. Works with Patient Financial Services to manage operations related to billing, reimbursement opportunities, revenue cycle management, payment variances, etc. Responsible for profitability and managing within the budget established. Assures accuracy of payroll records.


  • Bachelor's degree in Nursing or certification as a physician’s assistant required
  • Master's degree in nursing, business administration, health care administration correlated field preferred
  • 3 - 5 years of healthcare experience required, preferably in the ambulatory setting
  • Minimum requirement of 2 years supervisory/manager experience, preferably in the ambulatory setting
  • Current licensure as a Registered Nurse in the State of Georgia 
  • American Nurses Association Certification in Ambulatory Care Nursing preferred
  • BLS, ACLS, and Healthcare Provider certifications required

Full benefits included!

Together with our healthcare facility partners, we ensure that healthcare professionals have the skills, tools and support needed to fulfill their mission of delivering exceptional patient experiences. This means taking a holistic, long-term view of your career options and taking as good a care of our people as our hospital partners take of their patients. When healthcare professionals are empowered with the right skills, tools and employment opportunity to fulfill their mission – something incredible happens. Patient satisfaction soars, employee collaboration takes hold and healthcare organizations deliver high quality, sustainable access to care.

Apply today!