Accounts Receivable & Collections Specialist in Fort Lauderdale, FL, US at HealthTrust Workforce Solutions

Date Posted: 6/13/2019

Job Snapshot

Job Description

GENERAL SUMMARY OF DUTIES – Collection on outstanding customer accounts, applying customer payments; working with and maintaining detail accounts receivable records.

SUPERVISOR – Director, Accounts Receivable

SUPERVISES – None

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

  • Monitor the accounts receivable aging and contact customers to secure payments on outstanding account balances
  • Apply customer payments and research any payment discrepancies
  • Resolve customer issues to minimize payment disputes and AR adjustments
  • Identify problem accounts and escalate as appropriate
  • Resolve discrepancies between invoices and appropriate accounting supporting records
  • Other duties as assigned

Job Requirements

KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:

  • Communicates clearly and concisely, both verbally and in writing
  • Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Ability to work effectively with other employees and customers
  • Demonstrates proficiency in Microsoft Office with high proficiency in Excel; Lawson a plus
  • Demonstrates knowledge and understanding of organizational policies and procedures
  • Ability to perform basic math calculations, balance and reconcile records and balances, punctuate properly, spell correctly and transcribe accurately

EDUCATION:

  • Bachelor’s degree preferred
  • High school diploma or GED required

EXPERIENCE:

  • Minimum one year of collections experience preferred
  • Relevant education may substitute experience requirement

CERTIFICATE/LICENSE – None

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