Account Manager in Richmond, VA at HealthTrust  

Date Posted: 2/16/2018

Job Snapshot

Job Description

GENERAL SUMMARY OF DUTIES:  The Account Manager develops and maintains relationships with new and existing client base. Ensures client satisfaction and develops new business opportunities within assigned territory and acts as a liaison of communication and coordination between the client, operations and network professionals.  

SUPERVISOR – Regional Vice President of Operations


  • Maintains overall accountability/responsibility for all aspects of territory to include environment, management of resources and expenditures within established budgetary standards.
  • Establishes and develops long-term relationships, while also servicing existing accounts.
  • Seeks out and identifies new business opportunities, initiating communication with decision makers to assess their needs.
  • Proactively assesses, clarifies, and validates Clients needs on an ongoing basis.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet  account performance objectives and customers’ expectations
    • Liaison of communication and coordination between the client, operations and network employees
    • Assist with on-boarding and hiring of network professionals
    • Assists with proper placement of network professionals
    • Promotes teamwork and collaboration with HealthTrust Workforce Solutions Corporate office and other HealthTrust Workforce Solutions offices as necessary
    • Participates in special projects as needed and performs other duties as assigned.
  • Maintains a harmonious relationship with facilities and subcontractors through cooperative contacts.
  • Maintains confidentiality and appropriate access of all employee information

Job Requirements

KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:

  • Excellent interpersonal skills
  • Excellent oral and written communication skills
  • Utilizes excellent customer service skills at all times
  • Ability to multi-task
  • Ability to work well within a team environment
  • Ability to select, train, motivates and develops employees.
  • Effectively deals with conflict resolution
  • Ability to implement training curriculum per HCA requirements.
  • Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc.
  • Experience with relational databases, data analysis and report writing.
  • Maintains working area and equipment in accordance with environmental and safety regulations.

EDUCATION – High School Diploma and/or GED required, Bachelors preferred.

EXPERIENCE – Current 3-5 years working in an Account Management type position, preferably within the Healthcare staffing field.