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Program Professional in Sunrise, FL at HealthTrust Workforce Solutions

Date Posted: 3/20/2019

Job Snapshot

  • Employee Type:
  • Location:
    Sunrise, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description


At HealthTrust, we believe that healthcare is not defined by the four walls in which it’s practiced. Its people defines it. We pride ourselves on crafting opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.

HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare. HealthTrust is a preferred partner to thousands of top-performing hospitals, we provide our healthcare professionals with first-priority access to more than 200,000 jobs nationwide.


  • Competitive Pay
  • Comprehensive Training
  • Medical, Dental, Vision, And 401(K) Matching
  • Generous PTO and Paid Holidays
  • Retirement Planning And Savings Options
  • Tuition Assistance
  • On-Site Gym
  • Pet Insurance


A main focus is overseeing the overall management of the requisition process for the assigned client (s).  This includes the day-to-day relationship between the client and supplier representatives to fulfill clients staffing needs

  • Job Requisition Fulfillment – Support the day to day requisition fulfillment process for assigned clients in a consultative manner with Hiring Managers on business needs and strategies.
  • Prioritize job requisitions, supplier responsiveness and quality, timely job requisition fulfillment, and SLA compliance. Provides status updated to Hiring Managers. This may include:
  • Validating incoming orders with the client to insure complete understanding of order requirements
  • Distribute orders to the appropriate suppliers in accordance with the account contract terms and conditions, and program business rules
  • Review candidates resumes to insure all client requirements are met
  • Shortlist candidates for client hiring managers
  • Order fulfillment for new contingent workers
  • Provide guidance and be a process/technology resource for client, suppliers, and internal departments
  • Supplier Management - Day to day issue resolution which may include contractor performance, payment / timesheets, or contractor rates.
  • Reporting and Analytics (Client Reports, QSR, Supplier Performance) – Assist program team with reporting and analytics. Supports creation of reporting packages for the client to include monthly reporting packages, quality service reviews, and supplier performance reviews. Participate in reporting and analytics and quarterly performance reviews with client and suppliers
  • Provide excellent customer service and act as the liaison between the client and suppliers to successfully manage order fulfillment. Interaction with client managers is also required to ensure satisfaction.  Knowledgeable of and understands the contracted terms and conditions between PWS and the client, including pricing as well as client rules of engagement and processes; 
  • Assist in facilitation of assignment management.
  • Responsible for ensuring resolution to the day-to-day issues within their respective program. Follows internal escalation plan as necessary. Meets and manages expectations from client, suppliers, and internal resources.
  • Maintains confidentiality and appropriate access of all employee information
  • Perform other duties as assigned.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.



Job Requirements


  • Organization – proactive in prioritizing needs and effectively managing priorities.
  • Communication – communicates clearly and concisely.
  • Interpersonal Skills – able to work effectively with other employees, supervisors, and external parties.
  • Customer orientation – establishes and maintains long-term customer relationships building trust and respect among assigned team and superiors.
  • Tactical Execution – oversees the development, deployment, and direction of complex programs and processes.
  • Policies and Procedures – demonstrates knowledge and understanding of organizational policies, procedures, and systems.
  • PC Skills – demonstrates proficiency in Microsoft Office Suite as required.
  • Minimum 3-5 years working in a Recruitment/Customer Service type position, preferably within the Healthcare staffing field.


High School Diploma and/or GED required, Bachelors preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.