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Program Assistant in Sunrise, FL at HealthTrust Workforce Solutions

Date Posted: 4/11/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Sunrise, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/11/2019
  • Job ID:
    1440/1123/4743

Job Description

WHO WE ARE:

At HealthTrust, we believe that healthcare is not defined by the four walls in which it’s practiced. Its people defines it. We pride ourselves on crafting opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.

HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare. HealthTrust is a preferred partner to thousands of top-performing hospitals, we provide our healthcare professionals with first-priority access to more than 200,000 jobs nationwide.

WHAT WE OFFER:

  • Competitive Pay
  • Comprehensive Training
  • Medical, Dental, Vision, And 401(K) Matching
  • Generous PTO and Paid Holidays
  • Retirement Planning And Savings Options
  • Tuition Assistance
  • On-Site Gym
  • Pet Insurance

WHAT YOU’LL DO:

The Program Assistant is responsible for assisting Travel Recruiters, Program Managers, and department management with their job requirements.  Responsibilities include but are not limited to communicating effectively with all involved personnel, and providing timely follow up for needs and issues as necessary.

  • Maintains open communication with Travel Recruiters, Program Managers, Director of Recruitment and Director of Travel Operations in an effort to meet special needs and address problems or concerns.
  • Responses to supervisors and co-workers request for information and assistance in a timely manner.
  • Receives and screens travelers, client facilities and vendor partners’ inquiries.  Forwards inquiries or complaints to the appropriate individual for resolution and follows up in a timely manner to ensure issue was resolved satisfactorily.
  • Answers the telephone; provides courteous, effective assistance to callers; takes and relays accurate, timely messages.
  • Checks the “Recruiter Line” on a daily basis and forwards the messages accordingly.
  • Supports Recruitment in tracking Nurse Competency Testing and Checklists, applications and system updates.
  • Manages all leads received from “Applicant Tracking Systems” as well as interdepartmental/intercompany referral leads (i.e. account managers, local offices etc.).
  • Interacts with all team members to constantly improve the submission turnaround time with client.
  • Assists in screening vendor candidate submissions and inputs/updates information in appropriate databases in a timely manner.
  • Assists in obtaining all travel needs and inputs information into the Travel Module.
  • Immediately communicates all issues related to the quality of care rendered by travel staff to the appropriate Hospital Account Manager.
  • Assist in providing client facilities and vendor partners with required documents and information for travelers currently on assignment and future starts.

 

 

Job Requirements

WE’RE LOOKING FOR:

  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Ability to multi-task, and handle multiple priorities
  • Ability to provide a high level of customer service
  • Ability to work well independently and within a team environment
  • Maintains working area and equipment in accordance with environmental and safety regulation
  • Must have knowledge of Microsoft Office such as Outlook, Word and Excel
  • At least 1-3 years clerical experience

EDUCATIONAL REQUIREMENTS:

High school diploma or GED required

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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